If you were attempting to connect to the internet and your modem responded with error 797 – modem not found or busy and thus making the connection not to be established, don’t worry anymore since this tutorial will help you learn how you can troubleshoot your USB dongle or broadband and be able to enjoy the internet power on your computer.
Error 797 is very common to many USB broadband and modem users although many end up not knowing why this error occurs and how they can go about solving and fixing the problem. In many cases, the error is caused by the modem which one is attempting to use in order to establish a connection being off the computer or device and or being plugged in but with the computer having not detected it.
Below is the entire troubleshooting guide on how you can fix the 797 error with your modem and by yourself since its in no way related to your Internet service provider. Check out Error 619 and error 628 solutions.
Possible Alternative Solutions for Modem busy or not found error 797
1. Try to make sure that the port where you inserted your modem is working properly.
2. Try to remove the dongle and add it again (reconnect and connect it again).
3. Try restarting your computer and see if the broadband is detected.
Once you have tried any of the following, the 797 error should be off and you will be able to access the internet once again.