Wondering how you get a purchase refund from eBay past the 30 days allowed dispute time eg after 90 days? This guide covers all about the above including steps and procedures on getting started to having your money back on your credit card, debit card or even in your PayPal account. It happened to me, and I used it as a chance to share it with anyone else out there who might find him or herself in the very situation I was in.
Briefly, it all begun way back in 2016 around December when I decided to purchase two products I had been wanting for a long time. When I searched eBay, I was very happy to find them at sales prices which were very favorable (to me) basing on how much the same were being sold in my home country. After thoroughly reading the descriptions, payment and delivery estimated times, Instantly, I paid for one item, and later paid for another after some few days.
There we go. I started counting day by day, days tuned into weeks, weeks into a month and a month into months until I clicked 90 days past. You should note that during all this time, all efforts to reach out to these two different sellers were fruitless. None responded to my emails, in addition to the fact that one seller account had been closed by eBay just two days after my purchase.
After thinking much about the whole thing, I chose to find a way to recover my money, and yes, that is all I wanted. I made plans on how to get started and thank God, my plans and ways I used helped me recover all the two purchases. If you ever find yourself in such a situation, taking your time, reading this, noting it down and doing exactly what I did might be the solution to you recovering your funds. Lets see below what I did, and what exactly you should follow.
Step 1: I logged into eBay and looked out for those transactions. I was amazed finding that all the two items had been de-listed and all seller accounts this time had gone – I mean closed. I tried eBay dispute by in vain. All I could see would be advised was to contact seller since the time to dispute was over (the 30 days). Finally, I got this link from PayPal and I was able to select a choice based on my need, and followed the procedures as you can see below. But this wasn’t it all, I went to PayPal and decided to dispute as well.
Step 2: I logged into the PayPal account I had used for these purchases, clicked on resolution and disputed. One item was successful but the other kept returning an error of try again later at the last step. I waited until I saw the good news of the first refund coming in. The same day, I got an email from eBay notifying me how the seller had decided that eBay supports looks into the matter and finally, that refund as well came in.
One thing I wondered is whether the sellers I had bought products from indeed mailed the items or not. This is because all the tracking numbers they have me failed to work. They were not visible and traceable by all providers I used including my local post service. Secondly, I have never bought an item and it delayed for more than 90 days, no, it has never happened unless there is something I haven’t known.
Please note that PayPal and eBay requires you to have proof that indeed you didn’t receive the item. If the item is tangible, it is good that you keep track of the tracking number the seller gave you so that you can submit it in case they request for it. The other thing is that paying through PayPal even when you have a debit card can help you when it comes to refunds.
PayPal gives up to 180 days for you to dispute. This means that you have much time to wait for your time until when you think it is fit to dispute. Secondly, PayPal looks into this and they make the right decision. Don’t use the info to claim falsely since you can never succeed assuming you bought and received the item..