Are you seeing the error message of Dstv or Gotv account suspended even after you have paid your subscription? You shouldn’t worry since reading this post will help you solve and fix the problem easily and by your own self.
It so happens that many Dstv and Gotv subscribers tend to encounter this error of account suspended especially when they take long to renew their subscriptions where by upon payment and recharging, the decoder will continue to show account suspended.
That is why in this post, I am sharing with you some of the alternatives re-activation options you can try out by your self, so as to have your Dstv or Gotv account reactivated from the suspended mode.
And below are the alternative ways you should try out in your bid to solve the suspended error on your decoder. Also, you can read on how to solve error codes e48-23 and e016.
Restarting your Dstv or Gotv decoder
Please don’t confuse restarting and resetting since the two terms are different from one another. Here, I am talking about restarting your decoder by way of turning it off and unplugging it off power for some seconds like 60. After, you should put back your decoder into power and restart it again. This is a way to clear any network generated error and many share how it works for them.
Use the Gotv or Dstv self help service web portal
By accessing the self help portal, you will be able to solve more than a single issue or error. You only need to enter your IUC number and pressing the clear button. This will help your decoder cleared and the suspended error is most likely to disappear upon restarting your device.
Engage Dstv instant online live chat
You will need to communicate with the Live Chat Team for immediate online assistance. Kindly use this link and at the top right select Live Chat.
Call Dstv / Gotv customer care numbers basing on your country
One of the last alternative ways to have your account re-activated from the suspended mode is to call the customer service help numbers. Explain your error to them and they will do a remote reset from their end. This is another proven way to go about this problem easily.
You can use the contact numbers 0312245245, 0312246220 for DSTVUganda, 0711066000, 0204236000 DSTVKenya, 08039003788 DSTVNigeria and or, walk in to any of the Multi-choice offices in your country or state or city.
I recharged my gotv since 19th of July 2020 till now,they said am suspended, pls you guys should help me out,surname-GEOFFREY. iuc-4613047055,phone number-08030918862
My gotv has been suspended,and I’m unable to pay
7032149285
Please help me to unsuspend my gotv account 2017058110
I load 1900 since yesterday and it has been showing suspended, pls clear it
IUC NUMBER 7020861756
Pls my Gotv has been suspended help me out
I recharged my account on Sunday April 26 2020 with the sum of 1900. My iuc number is 2028704115. Till now my account is still suspended. Pls help.me look into this as soon as possible.
Please help me to re_activate my Gotv account it has been suspend now. 2022635757
Please my Gotv is suspended please help IUC NO 2017264671
Please my Gotv is suspended please help IUC NO is 89411518
Reply
my gotv suspended 2029259124.. pls help me out
My Acct have been suspended, even after subscription still can’t watch it. Pls reactivate for me. IUC num
is 7017602541. Customer care Num is not going through
I have made payment since on Friday and it’s showing suspended..
My gotv as been suspended please help me to reactivate it my iuc number is 2020672808
My account is inactive and I recharged 2days ago. Please help me reactivate it. My IUC is 4623112684. Gotv
my gotv have been suspended and i just recharged, please help me. iuc num;4613140521
Please my gotv is suspended. I have subscribed and cannot view it, help me to fix it 7026541255
My DSTV account has been suspended, what do I do?
Please my gotv is suspended help me to solve it 7032379864
Pls my gotv has been suspended and I need to activate it this my IUC NO:7028973433
Pls help me to reconnect my gotv see suspended account…. Iuc:7023987451
Please help me to reconnect my suspended Gotv my IUC NO:7032219715
Pls help me reconnect my suspended Gotv. My IUC no is 7034445540
My Gotv has been suspended after payment, please help me fit it fast IUC- 7031961275. Account name- Michael Aniola
pls update my decoder, i recharge is not showing. iuc 4623143809
Pls help me IUC NO- 7023730143
pls my gotv account has been suspended after payment pls re connect it for me
iuc-4601636413
kindly reactivate my gotv…its still suspended even after paying…IUC Number 7032172688
My gotv has been suspended after subscprition yesterday 24/8/2019 pls here is my iuc number 4623404138
Please help me reactivate my gotv Inc 2019475207
My gotv has been suspended after i subscribed to it yesterday help me out..iuc no: 7032626321
Pls my gotv has been suspended 4 days ago so kindly reactivate it back for me IUC 7017666210
Pls my Gotv has been suspended and I subscribe 3 days ago so kindly reactivate it back for me IUC 7023816381
My Gotv account has been suspended please help me reconnect. IUC 2019125012
My account has been suspended would you please help in reconnecting it. IUC 4613568176.
Pls my gotv is been showing suspended even after subscribing IUC 7032620895
Pls reactivate my gotv iuc 7020933483 I’ve been on it since morning
What is going on with my Gotv I subscribed now and still saying my subscription has expired here is my Gotv iuc number 2020629789
Please help me clean the error on my account….IUC NO: 7034442578
Please my got with UIC number 2009426132 is suspended help me re-activate it. Thanks in advance.
pls reactivate uic 2016941180.
My account is blocked and av paid yesterday 18/07/2019,pls hlp me active it.my IUC is 7018766470.thank u
Help me and reset my decoder iuc no 7037006448 I have paid through Visa card and stii showing erro
My account has been suspended would you please reconnet it IUC 2018810879
Pls help me i have been suspended my IUC number is 4623688968
Help me. I’ve been suspended for some hours now even after subscribing…
My account has been suspended after recharged my iuc 7010196857 please help out.
I’ve paid still suspended my IUC 4622413446
Pls help me reset my gotv my iuc no is 2029068340 tks alabi yewande
I think the idea of suspending people’s account once their subscription expires is a way of forcing us to pay or else we face the stress of reconnecting. Just like how NEPA will disconnect your house and you even pay reconnection fees.
This is another forum of slavery from Gotv and it’s owners. I need to start looking for other options and encourage other cable TV to come up. We cannot continue with this.
Pls help me out, my gotv was suspended after I Recharge 7031496471
I don’t know why my GOtv account is suspended after I subscribed this morning, please help, this is my IUC number 7023991344
My gotv account is saying suspected, I reactivated with #1900 7031918641.
Please reactivate my Gotv which is suspended 2017832796
Please reactivate my suspended GOTV account 4622928162
my govt account have been suspended in the middle of month before subscription expires…please help IUC 2017412105
Please have suspended even have payment 2019452830
0
Please help me,my gotv account has been suspended even hours after subscribing
My account has been suspended and i just did the subscription
IUC No 2014219166
My account has suspended and have just did my subscription 4613355360 reference no 896616558958
please help me in re-activate my dstv decoder it has been suspended 4275775900
Please Activate this suspended Accounts 4275775900
Enter your comment here…my Gotv is suspended and i have paid.
my iuc number is 20
Are you able to fix my Dstv it got suspended?
Please my friend just subscribed for me and is showing E16 is currently scrambled when I went to clear the error code online is saying have been suspended and my subscription ended Dis January so why the suspension? And I have a program to watch .please do rectifie it my ICU number is
4613285819.
Thank u
please help out… my got has been suspended.. please reactivate me.. ..i just subscribed 2020779653.
I subscribed but my account have been suspended pls help
IUC 7016552537
Please activate this suspended account
Iuc :2004526439
Adebayo adebanjo.
Thank you.
Please my Gotv is suspended
And I recharged on it, and its showing but its not giving sound.
[2004526439]
Please help me out
Oh no! Your DStv account is suspended.Please contact our call centre today to reconnect and enjoy great TV entertainment.
My acc is 1031448762
Pls help from Uganda
MY ACCOUNT WAS SUSPENDED AFTER RECHARGING THIS IS SERIOUS…… IUC IS 4613359831
My gotv account has been suspended, my IUC NUMBER is 2029278230,i paid on 3 nov
I see people with similar complaints. How come after upgrading to gotv max you tell me my account is suspended. You should activate me now. My lUC number is 2017408195
what nonsense is this…this gotv of a thing is so annoying…how did I subscribe gotv max and u guys suspended my account!!!!
Please I just upgraded to GOTV max and I got suspended. Help me…..
Here are my details: IUC NUMBER is 2016072986
Customer care number is just eating my airtime and they don’t answer 😡😡😡😡my gotv has been suspended and i have subscribed
The same is happening to me right now…. my account was suspended immediately my sibsubscript expired… I don’t understand that and trying to recharge, am getting all manner of response
Please help my decoder has been suspended 4613281253
Please do help me to activate this suspended accounts for me
Name Olowonibi Sunday
IUC Number: 4613784981
Email: [email protected]
Phone Number: 08077764780 or 09092885600
Thanks
I subscribe 3300 and now my account is suspended my iuc number is 7013592196
Same thing with me,I just subscribed gotv max and now,nothing is showing…they’re telling me my account has been suspended..what nonsense!!!!
Pls my GOtv has been suspended pls help 7020910969
my account has been suspended and is so annoying please you guy should activite it plz iuc number 2029193769
Hello my Gotv has been suspeneded , i cant understand why but fraustrating. My IUC number is 4613264644
Please my account has been suspended. I need help 2022754426
I payed the #3200 GoTV subscription when I normally pay for the #1900 and it says my account has been suspended .. my IUC number is – 2018869411
i have a similar issue,….how did u resolve it? 07036339525
Hello… please I’ve issues with my got cos it has been suspend tried all means to reactivate but it’s not working. please help me out my iuc number is 7017709153, thanks
My dstv account has been suspended ..iuc-4129188610 pls help.. Its always a struggle each time i want to subscribe.. Im very much tired honestly
Please help reactivate my IUC number is 7024048320
My gotv account has been suspended ,iuc number:7022447913
My GOTV account 7016604446 has been suspended, I have tried every method from SMS to calling customer care service to going online through the website but still nothing, it’s still suspended..
Please help my kids won’t let me be…
Help reactivate it please.
Oh no! Your DStv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.
10409147344
Please help
Gotv sucks, this error code is so annoying now my account got suspended, the customer care are saying shit, I can’t speak directly to someone, the sms isn’t going through
Please help to remove the error,my UIC No is 4623728293
Pls help me remove the suspension my Gotv 2009376777
My gotv has been suspended, thus is the ICU number 4601845383, please help me
please activate my Gotv for me. IUV 4613856960 Ariyo Samson
please help me remove my suspension from my got
Please help me remove suspension
IUC 2019016910
please my account is still suspended after subscribing 1,900 my iuc number is 7023569909 help me out
Please my gotvgotv has been suspended after paying the subscription fee of 1774 as I was told I have 126 naira in my account (I do 1900 bouquet . Please help me out . I don’t know any customer care number. Thanks
We need services on Saturday too
Good morning, please help me I subscribe to my gotv account this morning and I discovered is been suspended after payment, this is my gotv code 7020813496
Sorry to hear that Odeseye! Please call customer service helpline and read your number. Your issue will be solved.
Please how can one contact the customer care ??
DSTV and M Net client fpr more than 20 years My DSTV was disconnected due to non payment just after the 16th of June it is now the 2 of July if I pay I need to pay for a full month with reconnection although I did not have the ability to watch as my service has been suspended I would need to pay again on the 16th of July this is a rip of how can I pay for no service I do not have a contract only month to month ….. please help me if I am wrong
I would advise you to first contact DSTV customer care and check the status of your decorder. Then you will be able to pay.
pls help me out my gotv is suspended 2020982830
Please renew your subscription and make a call to customer care. Read them your account number and you will have it activated. You can alternatively wait for a few minutes and it will be back
I’m from Nigeria, my account is suspended, my IUC is 7018760610, please fix it
Have you tried calling customer care? Calling them and reading your IUC number will help you get the problem solved. Thanks for the comment
I paid 1,250 subscription after 2mths of not subscribing but I’ve been paying 3,650 before. I paid online and they say my account has been suspended. Please help me rectify this, i want to watch world cup!!!
I can see you paid less when compared with your usual subscription. If you were changing a subscription plan, you might consider calling customer care or using the app to change the plan.
My gotv account is currently suspended and on searching channels does not show any channels found. Signal strength and quality is in higher level my iuc number is 2017015715 please help
Sorry for the interruptions Some. Please try to cross check your Aerial and see if it is in the right position. You can also change it and see if it works. But if this is due to account suspended, then try to contact GOTV customer care helpline depending on where you are and let them know about your issue. Yes you may have paid and activation may take sometime. Contacting support will help you have the issue resolved urgently.
I recently Paid via Quickteller yet my acct is still suspended,
GoTV payment of NGN 1,900.00 for 2014201844 was successful. REF: 10942561348819
Kindly help me reactivate my Account which I have not used since almost a year now.
Ahhfjk, sometimes it takes time a just paid subscription to be activated depending on the mode of payment used. I would advise you call customer service to speed up your activation or keep waiting a little longer.
Please how do 8 reach out to customer care??
Hello, Charles, please check on your Decoder set box for the customer care numbers.
Please re-activate my Gotv account 7023577884
Hopeful by now your GOTV account is activated and you are enjoying. If you still have issues, respond to comment.
My ICU 2017164833 is suspended please help me
Hopeful by now your GOTV account is unsuspended and you are enjoying. If you still have issues, respond to comment.
same thing happens to my account my IUC is 461335
my IUC is 4613359831
Please kindly help me re-activate my account. My IUC number is this (2003683338) Thanks.
Hopeful by now your GOTV account is re-activated and you are enjoying. If you still have issues, respond to comment.
Activate my suspended account my IUC 2020985240
Thanks
Hopeful by now your GOTV account is activated and you are enjoying. If you still have issues, respond to comment.
I paid my Gotv twice a row but no reviews yet, my IUC number is 4620824660 name KAURE – Namibia ,Windhoek.
Hopeful by now your GOTV account is activated and you are enjoying. If you still have issues, respond to comment.
please help me re-activate my Gotv account it has been suspended.i need to reactivate.my IUC NUMBER is 2021789080…the name of the account is OLOJEDE SIMEON..my phone numbers are 09061746725 and 08023945659….lagos state …nigeria
If you have paid your subscription, your account should have been re-activated by now. Just in case it isn’t yet, then respond to thread. Thank you for the comment Pelumi
I have just paid 1900 today for gotv iuc 7017562310 it is still showing error16. This is why I first abandoned the service
If you have paid your subscription, your account should have been re-activated by now. Just in case it isn’t yet, then respond to thread. Thank you for the comment egwaoje
My Gotv account has been suspended please help me activate IUC 4620929647
Like I said, try to contact customer care and have your account activated
Please my gotv just expired after subscribing it’s showing account suspended please help me check my name is Afer Joy Iuc number: 7013590371
Activate these suspended accounts for me
IUC NO. 7017616720
IUC NO. 2017086944
THANKS
JOSEPH
Please help me to re_activate my Gotv account it has been suspend now. I need to reactivate. My IUC No is this (2004434503) please do it in time for me, my is *Oluwasegun Adeniran* +2348066490055* Abeokuta Ogun State*Nigeria
Dstv company is not functioning anymore.I have been calling them since
so that they will rectify my dstv problem since last week and they are not answering me
Dstv company is not functioning anymore.I have been calling them since