Here is how to register your sim by yourself in Uganda. The same tutorial will show you how to update your SIM card registration details as required by the Uganda communication commission (UCC) through the different telecom providers including MTN, Airtel, K2, UTL, Lycamobile, etc.
In Uganda, it is mandatory for all SIM Cards to be fully registered, and updated with the owner’s national ID. This means that different people connected to the different networks including must be registered in order to continue using their lines without being disconnected.
This is due to the fact that since 20th/April/2017, all SIM cards that are not fully registered or updated with the owner’s national identity card can’t be used for any service associated with the provider including mobile money. It should be noted that when this issue of registering SIM Cards in Uganda was first brought up, people were allowed to register with any identity card by UCC since national IDs were not yet in place.
Since then, a series of things have happened including people selling pre-registered SIM Cards, which have been seen as a security gap based on the many incidents which have happened for example, the recent killings and assassinations in the country. In response to public calls, the Uganda government through UCC, the body of the communication, issued a directive of having all network service providers update customer/subscriber registration data with that of their national identity cards, now that many people have them.
If you are connected to any of the GSM / Mobile / Data network service providers in Uganda including MTN, Airtel, K2, UTL, Lycamobile, etc, reading this guide will help you learn how to instantly register/update your new or existing SIM Card with your national ID registration information or data using either SMS, MMI Code or even online by yourself. And below are the procedures to follow.
Updating / Registering SIM Cards by SMS / Text Message
According to the text message I received early this morning, Airtel Uganda seems to have taken this ahead of others. As a subscriber, Airtel Uganda sim card registration can be done by Text message and instantly. All you have to do is to type your NIN followed by your SURNAME and followed by your GIVEN / OTHER Name eg CMX353637373 KWS ADAMS, and sending to 197. For other networks, I will update here on how to do it by text. There is no form-filling involved. For MTN Uganda online sim card registration, simply follow the procedures available on the MTN website.
Updating / Registering SIM Cards by MMI Code
MMI codes are those numbers we dial on our mobile phones usually starting with * and ending with # eg *197# and etc. Like it has been since the introduction of SIM Card registration where we were required to dial *197# and YES or OK, this has remained but with some small changes. There is no form-filling involved. In order to update or register your national ID data, follow the procedures below.
- MTN Uganda – Dial *197# and YES. Select 1 to check the status, 2 to Add new NIN info, and 3 to Edit NIN data.
- Airtel Uganda – Dial *197# and YES. Select 1 to check the status and 2 to Add new NIN info.
- Africell Uganda – Will update you soon
- K2 Telecom – Will update soon
- Mango / UTL – Will update you soon
- Smile Telecom – Will update soon
- Smart Telecom – Will update soon
Updating / Registering SIM Cards Using Whatsapp
Uganda telecom has an Instant WhatsApp number you can use to register your Mango or UTL sim cards. Read more here and follow the prompts.
Updating / Registering SIM Cards Online
- Airtel-Uganda – Visit the airtel sim card registration portal and follow the guide.
- MTN-Uganda – Visit the value-added services sim registration portal and follow the prompts.
- Africell-Uganda – Visit the Africell easy register portal and get started.
- Uganda-Telecom – Send a clear copy of both sides of your National ID to our WhatsApp number – 0717700700.
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