How To Update Safaricom SIM Card Registration Online

Updating the Safaricom SIM card registration information gives you the freedom to continue enjoying all services offered by Kenya’s Giant telecom company. From M-Pesa, voice, data, postpay, etc, you continue to enjoy all of the above once your line registration status is up to date.

If you’ve been wondering how to update your Safaricom SIM card online using the self-service option, this article has got you covered. All you need is to follow the instructions below to instantly get started.

Safaricom SIM Card Self Registration

  • Visit “Safaricom KYC update link
  • Enter your “Phone Number”
  • Check the box to “Agree to Privacy Policy”
  • Click “Next”
  • Enter “OTP Code” sent to your number
  • Click “Verify and Proceed”
  • Select the “Number you are updating”
  • Upload the “Registration document”
  • Click “Verify”

A verification success message will appear assuming your uploaded document matches the registration information on file. In case of any error, you will be required to resubmit the document or select a different document.

Important things to note

  • Safaricom KYC Registration update can be done online
  • You can use a National ID for Kenyans national, or an Alien ID or passport for foreigners
  • The document you use must match the document number on file
  • In case of changed documents, contact customer care via email, Twitter or Whatsapp will help
  • The Deadline for the Safaricom SIM update is Octoberober 15th, 2022

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