Thailand: Consultancy: Knowledge Management – Humanitarian Action
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Organization: UN Children's Fund
Closing date: 13 Oct 2015
The Emergency Unit, UNICEF East Asia and Pacific Office (UNICEF EAPRO) is seeking an individual consultant to provide technical support to strengthen the Knowledge Management (KM) capacity of the Regional and in close collaboration of Country Offices with regard to Humanitarian Action in the East Asia and Pacific region.
The main purpose of this consultancy is to: review and comment on the existing regional Knowledge Management strategy; to review and make recommendations on current knowledge management structure and tools; help country offices (COs) to develop and/or strengthen Knowledge Management initiatives; collect, document, consolidate, analyse and disseminate products including Lessons Learned and Good Practices in humanitarian action in the region.
Under the supervision of the Regional Emergency Advisor (REA) and in close collaboration with the members of the Regional Emergency Unit, the consultant will focus on:
I. Regional strategy and planning framework/tools for Knowledge Management (15%) Building on the Draft KM position paper – and outcomes of the country review- the consultant will review, refine and conclude a KM strategy for East Asia-Pacific. The KM strategy will be discussed with emergency team, with emergency focal point in COs and EAPRO units and signed off by REA.
II. Capacity Building (15%)
a. Review finding and develop case studies that can serve as ‘’flagship’’ models on key humanitarian action themes contact concerned office to obtain further information on each good practice or lesson learned. Together with the COs, write up Innovations/ Lessons Learned/ Good Practices in humanitarian action.
b. Develop models that can advise/promote structures that advance integration and linkages of KM in regular programmes/ humanitarian action interventions which will contribute to build a culture of knowledge sharing.
c. Review capacity building needs and activities and outline a regional/ country-based capacity building plan.
d. Assess the status of capacity within the current UNICEF regional and country offices and propose modus operandi to ensure building a culture of KM is further advanced. If need be propose a short CB plan how to build capacities in CO. Possibly roll out a pilot CB workshop during a CO visit.
e. Provide strategic and technical support to COs on development and refinement of KM, including guidelines, information systems, tools, organizing trainings etc. to selected country offices (min of 4).
III. Country Reviews – identification (30%)
a. Collect, analyse and consolidate country case studies building on ‘’flagship’’ models on key humanitarian action themes as mentioned under II.
b. Map initiatives and current country practices for KM with regard to humanitarian action.
c. Develop systematised approach to KM studies and ensure format applied before uploading on KM system.
d. Review existing documentations (Country Office Annual Reports, Donor Reports, Evaluations, etc.) and district additional topics worth of KM.
e. Conduct interviews with selected key informants (e.g. focal points in COs, RO, and other relevant divisions at Headquarter (HQ), KM focal point).
f. Analyze the collected data and identify potential areas and countries for documentations and cross fertilization in region and globally in consultation with the REA and KM focal point (UNICEF-NY).
IV.Knowledge management products (30%)
a. Share good practices, lessons learned, evaluations and ensure knowledge/ information exchange in humanitarian action. At least 7 thematic information packages including the original Term of Reference (ToR) of the practice and reference materials that were used by CO will be attached to and disseminated together with each good practice or lesson learned.
b. Conduct regular searches of literature, research, agency updates and any other relevant information and package to share and which may help further shape and contribute to KM approaches in the region.
V.Submit a final reportsummarizing support provided during the contract duration and recommendations for each country on the strategies that need to be pursued. (10%)
VI. Any additional tasksin line with the purpose of this assignment and as agreed with contract supervisor.
a. Finalise KM strategy and action plan for regional and CO support.
b. Set up a KM structure in humanitarian action at RO level. Innovations, lessons learned and good practices collected are documented on areas including Preparedness, Response, Recovery and DRR/Resilience from all UNICEF COs in the region as available.
c. Case studies, innovations, lessons learned and good practices documented are uploaded and/or disseminated through existing depository/channels (e.g. share point, mailing lists, etc.).
d. KM capacity mapping of COs in the region completed and regional KM capacity building plan presented in a meeting (or workshop time and funding permitted).
e. Final consultancy report presented and finalised with supervisor agreement.
Estimated Duration of Contract:The consultancy is for duration of 1 November 2015 – 30 April 2016 (6 months). The contract has a possibility for extension based on performance and availability of funds.
Travel:Home-based assignment with possible travel to countries as required.
Qualifications or Specialized Knowledge/Experience Required:
Advanced university degree in social science or related field. A minimum of 6 years of solid responsible professional experience in humanitarian action and emergency programmes. Experience in Knowledge Management will be an important asset.
Fluency in English (verbal and written). Knowledge of another UN language an asset.
Strong writing and communication skills.
Ability to travel for maximum of 3 short missions in East Asia-Pacific region, if necessary.
How to apply:
Interested candidates are requested to submit CV or P-11, proposed monthly professional fee in USD, full contact information of minimum 3 references by 13 October 2015to <**[email protected]**>.The selected candidate will need to take up the assignment not later than 1 November 2015.
Only short listed candidates will be notified
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