How To Fix Dstv / Gotv Account Has Been Suspended

Gotv and Dstv Error codes Are you seeing the error message of Dstv or Gotv account suspended even after you have paid your subscription? You shouldn’t worry since reading this post will help you solve and fix the problem easily and by your own self. It so happens that many Dstv and Gotv subscribers tend to encounter this error of account suspended especially when they take long to renew their subscriptions where by upon payment and recharging, the decoder will continue to show account suspended.

That is why in this post, I am sharing with you some of the alternatives re-activation options you can try out by your self, so as to have your Dstv or Gotv account reactivated from the suspended mode. And below are the alternative ways you should try out in your bid to solve the suspended error on your decoder. Also, you can read on how to solve error codes e48-23 and e016.

Restarting your Dstv or Gotv decoder

Please don’t confuse restarting and resetting since the two terms are different from one another. Here, I am talking about restarting your decoder by way of turning it off and unplugging it off power for some seconds like 60. After, you should put back your decoder into power and restart it again. This is a way to clear any network generated error and many share how it works for them.

Use the Gotv or Dstv self help service web portal

By accessing the self help portal, you will be able to solve more than a single issue or error. You only need to enter your IUC number and pressing the clear button. This will help your decoder cleared and the suspended error is most likely to disppear upon restarting your device.

Call Dstv / Gotv customer care numbers basing on your country

One of the last alternative ways to have your account re-activated from the suspended mode is to call the customer service help numbers. Explain your error to them and they will do a remote reset from their end. This is another proven way to go about this problem easily. You can use the contact numbers 0312245245, 0312246220 for DSTVUganda, 0711066000, 0204236000 DSTVKenya, 08039003788 DSTVNigeria and or, walk in to any of the Multi-choice offices in your country or state or city.

KWS Adams

My name is KWS Adams. Blogging is my Passion. I love writing and sharing about everything. Connect me on Twitter, Facebook, Google+ and Whatsapp.

4 Responses

  1. Joseph says:

    Activate these suspended accounts for me
    IUC NO. 7017616720

    IUC NO. 2017086944
    THANKS
    JOSEPH

  2. Oluwasegun Adeniran says:

    Please help me to re_activate my Gotv account it has been suspend now. I need to reactivate. My IUC No is this (2004434503) please do it in time for me, my is *Oluwasegun Adeniran* +2348066490055* Abeokuta Ogun State*Nigeria

  3. Faruq says:

    Dstv company is not functioning anymore.I have been calling them since
    so that they will rectify my dstv problem since last week and they are not answering me

  4. Faruq says:

    Dstv company is not functioning anymore.I have been calling them since

Leave a Reply

By continuing to Scroll or Navigate this site, you agree to the use of cookies. More info

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close