Sun. May 19th, 2024

How To Correct Names On NIRA Uganda National ID

By KWS Adams Jun18,2019
NIRA Uganda

You can correct names on your NIRA Uganda National ID by submitting in a duly filled and signed Form 1 to Kololo head office. The process requires one to attach and submit a police letter together with a bank payment slip in addition to Form 1. Besides the above, in this full guide, we will cover everything else to do with identity cards regardless of the question you want an answer to. This post covers the following below;

  • What is NIRA?
  • How to apply for a new national ID?
  • How to correct National ID details?
  • How to replace a lost/stolen national ID?
  • How to make NIRA Payments
  • How long it takes to get a new / replacement ID?
  • How to check national ID application status?
  • NIRA Contacts
  • National ID verification

What is NIRA Uganda?

NIRA stands for National Identification and Registration Authority, the Uganda government agency which takes on the responsibility of registration of persons in a single register. Other functions including registration of all citizens and non-citizens living in the country including birth and death certificates issuance, assigning of unique Id numbers to both registered citizens and aliens in Uganda.

How to apply for a new Uganda national ID?

Applying for a new national identity in Uganda is done at designated registration offices and centers throughout the country. Besides those public registration days which are put in place at certain dates as may be decided from time to time at selected points, one can apply for a new national ID from all sub-counties in Uganda.

For those in the Kampala district, you can apply for a new ID card by visiting any of the KCCA division offices which make up Kampala including the Rubaga division, the Makindye Division, the Kampala central division, the Kawempe division, and Nakawa division with all required details necessary for new applicants. This process is free of charge and requires one not to pay anything.

Requirements for a new Uganda ID application

  • Stamped and signed LC1 letter bearing GISO stamp and signature
  • Photocopies of applicant parents national ID cards
  • Proof of residency (for refugees and other aliens)
  • Duly filled and signed Uganda national ID application form (picked at registration point)

New Uganda National ID registration process

Once you have all of the at hand, you are ready to start your new national ID application process and finally registering. A registration officer will welcome you at the registration offices and will request your details. Once they are sufficient enough, your data will be captured in the system including all about you as you filled on the NIRA registration forms and also your thumbprints captured.

Upon success, you will be issued with an acknowledgment form (usually part of the same form you filled and submitted) and the registration office will let you know when you are supposed to check in for your issued ID card and the location.

Check ID card status

How to correct Uganda National ID details?

You can correct your national identity card details by filling in the NIRA form 1 below (Notification of change-error in information in the register). Whether you want to change name errors, date of birth mistake, add a new name and etc, NIRA form 1 is the form you are supposed to fill.

You will also be required to submit a dully-filled and signed Form 1, a Payment bank slip, and the original national identity card to the Kololo office. Your details will be verified, purpose acknowledged and application received. You will be given a notification number and also be told the date and location to pick your ID from.

Download NIRA forms Uganda

  • Form 1 (Change of ID details in register)
  • Form 2 (Confirm ID info)
  • Form 11 (Replacement of lost, defaced, stolen or damaged ID)
NIRA Forms

Note: The above forms are directly linked to the NIRA website and are in PDF format. You are supposed to download, save, print, and fill them depending on the purpose of the application. You may refer to the official website in case external links aren’t working or form broken.

How To Replace A lost Uganda National ID?

You can replace your ID by submitting your application to the NIRA head office located in Kololo. Your application is subject to having fulfilled all required details which once approved, your application will be acknowledged and a new replacement ID process will commence. Replacing a national ID requires you the applicant to be present since there is a re-verification of information in the register. See below for requirements.

Replacing Uganda National ID requirements

  • Police To whom it may concern letter (lost or stolen ID cards)
  • NIRA bank payment slip for the above.
  • Duly filled and signed NIRA form 11 (Uganda national ID replacement form).

For lost or stolen national ID cards, begin by reporting the case to the police and securing a policy to whom it may concern letter. For defaced or defective identity cards, you don’t need a police report since you have the ID itself. After paying in the bank, attach everything and submit it to Kololo’s head office.

How to make NIRA Payments

  1. Visit
  2. Click on “eServices” and “payment registration”.
  3. Select “Other NTR” under tax head.
  4. Select “National Identification and Registration Authority” under details of payment.
  5. Select “Registration of Persons” under the department.
  6. Select “Identity Cards” under the category.
  7. Select “Nationals” or “Foreigners” under application type.
  8. Select why you are paying eg “Lost ID” under tax head
  9. Fill in all other requirements including name, phone, email, and address.
  10. Click submit and wait for the payment to be registered
  11. Take the Payment form to the bank and make a payment.
Make Nira payment

Note: NIRA payments can be made in any bank of choice for as long as it is listed under banks during payment registration. These payments are collected by Uganda Revenue Authority thus you shouldn’t worry if you see the word URA on the payment slip. You have an option to also select Mobile money payment or even POS depending on your choice.

How long it takes to get a new / replacement ID?

The time it takes in order for a new or replacement identity card to be issued varies. It can be from a few weeks to a month, two, or even three. Depending on the duration (which is usually an estimate) the NIRA registration officer tells you, all you have to do is to check and also keep checking from time to time until finally, you pick your ID.

What is important at this step is for you to keep well and safe the confirmation document you are given since you will need it to track the status of your application every time you visit NIRA offices from where you are supposed to pick the ID.

How to check national ID application status?

  • Dial *216# and YES, OK, or SEND.
  • Input option 2 for application status and OK.
  • Enter your First name (Surname) and OK.
  • Enter your Given name and OK.
  • Enter application ID no and OK.
Check application status using phone NIRA

Note: You can check the status of your national ID application directly on your mobile by keying in the above USSD codes. The procedure is free and can be done on any mobile network in Uganda. You can also check the status of your ID application by visiting any NIRA office around the country.

National ID verification

National ID verification requires one to fill in and submit NIRA form 2 (confirmation of information of a person in the register). You need to download, save, print, and fill in Form 2. You are also supposed to pay the required fees in the bank and submit all of the above to Kololo’s head office. You will be issued with the required information or be told when to pick it.

NIRA Contacts

  • Address – National Independence Grounds, Kololo Airstrip
  • Reception – +256 312119600
  • ID inquiries – +256 312119631/+256 312119639
  • Birth and death registration – 256 312119601 (
  • Website:

Note: You can also contact any NIRA offices located in any district across Uganda. Some of them include the General post office Kampala road, all KCCA division offices in Kampala, Sub-county offices in other districts.

By KWS Adams

My name is KWS Adams . (Call me Kateregga). I am an IT addict who loves playing around with computers and internet. Computers help me try out different things while turning them into reality, while the internet powers me stay live online. Besides computers, I am a project planning and management professional with an Award obtained from MUK, one of the oldest and best Universities in Africa. Find me on Twitter, Facebook and Whatsapp. Find more on how to contact me using the contact me page.

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209 thoughts on “How To Correct Names On NIRA Uganda National ID”
  1. Hi am abroad i filled for Id i 2014 it had a error so I left it to them till now I don’t have an Id
    I need it now and I need a birth certificate to
    Is I possible to get them in 3 weeks ( express )
    It’s ok if charges increase

  2. Hi am Kawalya Julius , my situation is like this , first of all am abroad now ,
    But in 2014 my ID came out when it has an error ( f instead of m ) with out noticing the error , I signed it out , after signing it out I noticed the error and I was given two options either to take it or to live it with the and fill a new form , I went with the second one but till now it’s like 5 years iv not get it
    I need it and I need a birth certificate but time I can only afford one month in Uganda
    What am I gong to do
    Note – money is not a problem
    Is it possible to get all those in 3 weeks

  3. Hello KWS Adams which are other requirements am i supposed to have if i need to change some information on my national id forexample date of birth and dropping some names

  4. Hi Adams been reading through the FAQs here, thanks for the work well done. Please let me know if someone can use a NIN to replace a simcard as i wait for the processing of the new ID. And how many days does it take to get an ID ready?

    1. Thank you Mutaremwa Naboth for the comment. It’s unfortunate that as of now, it may be hard for you to replace your sim card using a NIN. An ID is required for verification.

  5. I went to nira offices make for the ID replacement with all the requirements instead they sent me to soroti were I had left two years ago. Claiming that you can only do replacement of ID from the place you first registered from is that true and why? I thought all the information is in the system all I need is to have my old nin number

  6. Hi Adams I lost my ID sometime back,I have the police letter and hoping to go to NIRA offices but am I to pay the money right in the bank or I pay it to the NIRA officers the ones incharge of replacement.

  7. Where do I pick m national ID from after three months? I finished the replacement procedure

    1. Thank you the comment. Please be advised that the same day you submitted your forms should have been the same day you should have known where to pick your ID. Thanks

      1. Thank you Mr KWS Adams, one more query, is it possible to replace my national I.D if I’m missing my Enrollment form too?

        1. Replacing your national ID doesn’t require you an enrollment form. A dully filled replacement ID form, a police report and proof of payment of replacement fees!

  8. Hi,am Bagalana Kenneth.
    On Applying I Added Other Name Which 4s Not On My Academic Documents, What Can I Do To Correct That Mistake And What Is The Fee?

  9. Hi,i lost my ID bt i don’t remember the ID card number so wat can i do en z there online i can search for my ID then i know my ID card number then i replace

  10. greetings NIRA my mum lost her id and she is a very busy woman she travels a lot but now things have become hard for her since in some places the require a national id which lost so she came to kololo last week with the police later and she picked the form but she was told to come back to your office on monday but my worry is how long will it take for her card to be replaced from the date of payment because she cant even get money from the bank if its sent in her names from abrod which slows her businesses please.Than ksyou

    1. Nira should look around to shortage the days for processing or replacing the I’d card because some people have limited time

  11. Hello KWS Adams
    i lost my national id and went through the processes of replacing it. i paid all the necessary fee AND submitted forms but all i can tell u is that they told me that my forms may be got lost after going to kololo for several times. i had photocopied the police letter and payment slips which i showed them and i was told to repeat the process including payments. i need advice

    1. That is unfortunate. How about if you contact the bank where you made the payment and request for original copies of the receipt? At least that will help you bypass the double payment. Otherwise, NIRA has its own way of operation and which is outside our jurisdictions and control. I can’t add on. If you are sure that they told you to repeat the entire process, may be you should do that!

      1. Good evening KWS Adams.
        I registered for the replacement of my National ID from NIRA Kololo Airstrip since July this year, now i don’t know where i should pick it from.
        Please direct me.
        Am from Gulu.

  12. I lost my ID and police need the forms we filled or duplicate of the card which I don’t have what should I do for areplacent.fortportal

  13. Dear KWS,

    I lost my national ID, and intend to apply for a replacement, but how do I retrieve my NIN to fill in the NIRA FORM 11? I used *216# but failed to access it.


  15. Hell0 Mr. KSW Adams, how much (Ugsh) do I have to pay to the bank in order to receive a bank payment slip ……’

  16. am in MUKONO, KABIMBIRI.
    how may i also get my NATIONAL CARD replaced which i lost two months ago?


  18. hello, I registered for replacement of I.d in May. but it has never been there when I go to check. Are they ready or not?

  19. Hi NIRA, my ID suddenly got broken into two separated pieces, i still have both of them but i wanted to get a new one… What am i going to do??

  20. hallo nira am in ndejje and my national I’d was stolen together with my wallet l have it photo copy but it is in black an white can it work as my Id at the moment

  21. Am in Nebbi. I want to replace my national ID which was stolen together with my bag. What should I do?

    1. hi NIRA,I lost my National ID last year in July when we were transferring my mum from iganga hospital to kawempe,but I have been with a hope of getting it somewhere but all in vine.what should I do??

  22. hello Adams, do you think making people pay for the mistakes made in their names
    is the the right way to do it or?
    Another thing i paid for my ID but its now three months i have visited kololo several times and no positive response at all, just telling me to wait.
    What should i do to get it?


  24. Mr Adam I would like to change my National ID address and names according to my birth certificate and yet it was burnt from the house where it was kept right now I don’t have NID is it possible and what procedurers to follow ,requirements to get my national ID

    1. There is no address correction, for as long as the national ID is Uganda, you shouldn’t worry about that. People registered from work place, residential places and etc. There is no cause for change. Now what if you as well change to another location, you will change again? You can change other info but not address! Otherwise for the burnt or damaged etc, use the replacement option.

  25. Hello NIRA
    I registered and pick my national id but I didn’t detect some mistakes on immediately.
    The following day when I came to rise a concern that my names were mispeled I was told to wait since I signed for it its only NIRA that can sort such kind of situation
    What do I do then?

    Example : my name is :Gidion Thembo
    Instead spelled as: Gideon thebo
    Kindly direct me where I can get help


    1. Gidion, you should consider filling the details correction form, fill it in, pay the required fees, attach supporting documents eg a court affidavit and submit to NIRA kololo for change of your information.

  26. I registered for my National ID the first time but was unable to pick it for a long time. Is there a way i can get it or do i need to apply for a new national ID?

  27. Which account number do I pay to for replacement of my ID,in which bank and what amount

  28. An inquiry please,
    Supposing i have detail of my National ID Card number not NIN, application number, previous voter number, but can’t access my National ID now, how can i access the NIN since it is not necessary for me to process a new ID

  29. how can we up country access and replace our lost ids because people registering are not aware on the procedures to be followed.

  30. I have already paid the 50k and filled the forms should i go to kololo now for my replacement or this money was to only be paid at kololo.

    1. Opio emmanuel, attach a police report and proceed to Kololo for your NIRA national ID replacement now that you have already willed the form..

  31. Sorry I meant missed out on the last national id registration. How can I register for one? Thank you!

    1. Faith Matovu, Go to your Village LC and get a recommendation letter. Take it to GISO office and proceed to the registration center. You will be able to register for the NIRA Uganda national ID

  32. hey am Ronnie.. When we go to police to check lost Ids they tell us that they send them to NIRA offices and Kololo .But when we reach kololo before even explain to any one they give u replacement forms and bankslip to pay 50000.
    yet police is informing us they collect all Ids and deposit them to kololo.

  33. Hello,
    Is there a way I can access my NIN online? I own a national I.D which am unable to access now so I don’t really need to process a new one.
    Thank you

    1. Hello Diana, unfortunately, such a service isn’t yet available online. I would advise you to visit NIRA offices in person and get your Nira Uganda national ID NIN number.

  34. We understand that NIRA is Uganda government official registrant body for birth registration, death registration, national identity card, non numbers and etc. Please adams, can you clarify which NIRA form number exactly one has to fill for a particular service. Thank you in advance.

    1. Hi Tumusiime and thanks for the comment. The following below are NIRA form numbers you should download, fill and submit when processing certain documents.

      1. Forms for Registration of Persons
      – Form 1 Notification of Change-error in Information in the Register
      – Form 2 Request to Confirm Information in the Register
      – Form 8 Authorization Form
      – Form 11 Application for Replacement of Lost Defaced or Damaged National ID Card

      2. Forms for Births and Deaths registration
      – Form 3 Notice of Birth of a Child
      – Form 5 Notice of Intention of Change of Name of Adult
      – Form 6 Application to the Change a Name of Child
      – Form 7 Application to Change Name of a Child
      – Form 8 Application to Update Register After Operation of Hermaphrodite
      – Form 11 Application to Register Presumed Death_Form 11
      – Form 12 Notification of Death
      – Form 13 Certificate of Cause of Death
      – Form 15 Application for a Certified Copy of Entry in the Register of Birth and Death
      – Form 16 Application to Inspect Register Obtain a Copy of Entry In Register

      Hope this will help you out. Please note that the forms are available for download from NIRA Uganda web portal.

  35. Thank you for the good work KWS! Can you share with us the NIRA cost / fees structure of the service processing eg lost national id replacement, birth certificate registration of death certificate, renewal national id, alien foreign birth certificate and all others fees. Thank you

    1. Thanks Gabriel for the comment. Below is NIRA cost / fees structure of the service processing. Please note that these fees are quoted as of the date of this comment, and are subject to change. You are therefore advised to always check on NIRA Uganda portal for update fees.

      Change of information a) New ID required 50,000 UGX
      b) New ID not required Nil
      Correction of Errors a) New ID required 50,000 UGX
      b) New ID not required Nil
      New alien’s ID card 100 USD
      Confirmation of a person’s Information in the register 1,000 UGX
      Renewal of ID a) Renewal of National ID 50,000 UGX
      b) Renewal of Alien’s ID 100 USD
      Late renewal of ID (For both Nationals and Aliens) The default period is; a) Less than 1 month 40,000 UGX
      b) 1 Month Not Stated
      c) More than 1 month but less than 3 months 140,000 UGX
      d) 3 Months Not Stated
      e) More than 3 months but less than 6 months 240,000 UGX
      f) 6 Months Not Stated
      g) More than 6 months 2 Currency points for each day of default 1 = 20,000 UGX
      Replacement of Lost ID Card a) National ID Card 50,000 UGX
      b) Alien ID Card 100 USD
      Replacement of Defaced or Damaged ID a) National ID Card 50,000 UGX
      b) Alien ID Card 100 USD
      BIRTHS & DEATHS Nationals a) Certificate of Birth-Nationals 5,000 UGX
      b) Change of Name of an Adult 150,000 UGX
      c) Change of Name of a Child 20,000 UGX
      d) Certificate of Death 5,000 UGX
      e) Certified Copy of an Entry in the Register 1,000 UGX
      f) Search in the Register 1,000 UGX
      Foreigners a) Certificate of Birth-Foreigners 40 USD
      b) Late Registration of Birth 20 USD
      c) Change of Name of an Adult
      d) Change of Name of a Child
      e) Certificate of Death
      f) Certified Copy of an Entry in the Register
      g) Search in the Register

  36. Lost and Found NIRA Uganda national identity cards adverts board. Mr. Adams, we really appreciate your efforts to help us in recovering our lost Uganda national ID’s and NIN Numbers.

    Please can you help us start something like lost and found national id adverts board so we can simply post our lost nira uganda identity card details, and too check for others who lost them.

    This can help in relieving us the headaches of police and etc. Think about this mr adams, you can even charge everyone who posts a lost id in his name and charge those who come to collect the lost ids.

    1. Thank you so much David Roundtree for the comment. I really appreciate the fact that you are one person who can recognize that indeed, what we do helps many out there. About the Lost and Found NIRA Uganda national identity cards adverts board, this is something we are still thinking of considering the various legal requirements to run it. Remember, not all people have their lost, others are simply stolen and etc where by advertising them might mean that one posting is the thief, and which isn’t the case at most. We will update you immediately we are on board. Thanks.

  37. 1. Where are the Kampala division offices for NIRA located?
    2. There are many lost national identity cards at various police stations(the few i have checked for my lost id) around Kampala,iam suggesting that a mechanism to recover such lost documents back to their owners should be thought about,as the card may be found on a far away police station than the suspected one. This may be faster instead of the whole hectic exercise of replacement both in terms of time and moneywise. Thnx

    1. Thanks Carol for the comment. What would you suggest as being the solution or mechanism for recovering national ID’s? Should they be advertised in the news, radio or TV? But still, not everyone buys them? How about the police taking them to NIRA head office since all replacements are processed from that side? Don’t you think at least that would save? Anyways, that was my personal view. Please share yours @Carol

      1. Thank you for the response. Well your view would work but look more at less expensive ways of advertising them. I would think police officers before writing those “to whom it may concern letters” can first inquire among the other police stations with the details of the lost id.
        Secondly, about your view, all lost ids being submitted to NIRA head office(though i agree it can work for the ones around kampala) may be hectic and costly again for someone in a remote village upcountry to access the head office. May be what would work for them is the different police stations, even community police compiling a list of all lost ids and copies be given to LC1s(following the details of where the card was issued from) who are directly in contact with these people so that they inform them where exactly to locate their ids. Thank you.

        1. Carol, I dont think that your suggestion can ever work. If NIRA was a private institution, may be it would but being a government ran, Oh think about how information flows. Sure, I really wonder how long it can take for a police post deep in masaka there to file to Central for example. Even if that system was in place, I think it wont work out why? If a Fortportal resident lost his ID in Kampala or even in Gulu, how would it reach Fortportal? Besides, how will one know that the ID he or she lost was sent back?

          Personally, I would think that setting up something like an Online portal where every lost ID with its details would be posted, and a location to pick it up added, that would save since at least a bigger percentage would be able to use that portal. May be something else, but not the one you suggested above.

      1. NIRA head office is within Kampala. At KCCA central division, you are likely to get the Registration and Pickup of issued national ID’s but not submitting replacement application I guess. Try KCCA central division offices just after Post Bank Nakivubo. Hope this answers your question Carol.

  38. Is it possible for to submit your replacement forms to kololo or this can only be done by yourself.

    1. Opio emmanuel, it is you who can submit the NIRA Uganda national ID replacement forms. Since the process might require some validation, none other than you yourself can do it. So, it is you to submit at NIRA offices.

  39. Am Achilles
    yesterda I lost ma ID b4 I register ma SIM card ,is there any way that I can get the details of my ID so that i can register my SIM Card b4 they cut me off…. then after I continue with the process of getting another one??
    please help me thx

    1. Achilles, the details of your NIRA Uganda national ID like the NIN can’t be gotten online. They are held in the Central registry where by you should visit NIRA offices and get help right from there.

  40. Is there a way I can get to know my nin number for my lost national identity card such that I register my SIM cards before they are blocked from the NIRA as am processing the new one? Because theyvhave the details of our records.

    1. Now that the deadline was postponed till May 19th 2017, this is enough time for you Nakate Alice to process your NIRA Uganda national ID replacement instead of asking for the NIN only. However, since NIRA has all info, you can visit their offices and ask for your NIN so you can register.

  41. hello dear I regesterd for national id before election of 2016 but uptodate I did not get my id, whenever i go to crosscheck i don’t find it what can i do? pze

    1. Omaline andrew, it is so sad to know that you never gotten your NIRA Uganda national ID since 2016. I would advise that next time you go checking, ask them what exactly you should do. If it is to re-register, let me advise you accordingly. Alternatively, you can visit NIRA head office with your registration form and inquire.

  42. I paid for all da requirements for I’d replacement,I was promised to be called back in two weeks but till now no response. Wat can I do?????

    1. Anwar sadat kanaana, instead of waiting for NIRA to call you back, and which might take decades, I would advise you to go and cross check the status of your ID. You never know, it may already be out or still pending. Hope this helps.

  43. thank you so much for the information though my question s how long does it take to process the id, is it instantly or do I wait for some time?

    1. Hello Catherine, the prices are available on NIRA portal, and which exactly are auto filled when registering a PRN on URA portal.. You can visit it and check out.

          1. Mr Adams am kindly asking to properly direct me where I can access the mode of payment in the ura website cos I have failed to locate it there.

            1. Ssonko Edward, the mode of payment can be by check or by cash or mobile money. Simply visit the URA web portal and generate a payment registration number and proceed to the bank and pay. Read how to generate Payment PRN here. All you need to do is to select NIRA from the drop down list, and a bank of your choice.

              1. i’ve followed the steps there and i was successful in gaining the payment registration form though i am wondering what account number i am paying to cos here its blank…please help..thanks

                1. Ssonko Edward, the payment is automated when you go to the bank. They know the account number it should banked on. All you need is to go to the bank with the form and money.

      1. If you are going to run an Information Blog must have all the Information at hand,, Going by you replys ..YOU are a waste of time ,,

        1. Thank you Rick H for the comment. Let me hope you aren’t a kind who never appreciates on anything. What I am happy of is that other people are finding this information piece helpful, and a starting step, other than being a waste of time like you said.

    1. Hello Nakate Alice, if you are in LIRA, I would suggest that you first try out NIRA Lira office. Let them know your situation and you will be told where best to submit your replacement forms.

    1. Thanks for the comment Nakate Alice. You can select any bank of your choice for as long as it is listed from the drop down list. Don’t ask me for the bank account, it is automated.

      1. Have you seen anyone who replaced their ids succesfully and recieved them back….coz i lost mine today

  44. is there a way I can submit my form and the other requirements like police report and payment slip after scanning online?

    1. Hello Nakate Alice, I am scared so far, the online option isn’t available. Besides, you might be required to be present during the course. I would suggest and recommend that you visit NIRA offices directly and submit your ready forms.

  45. Thanks for your responses. I am Shamim Nakiganda and I lost my ID yesterday a thief grabbed my bag when I was going to verify my SIM card. I don’t have any photocopy with me. So how can I get my ID or NIN so that am not disconnected before 20/4/2017. Thanks

    1. Thanks Nakiganda Shamim for the comment and sorry for the what happened to you. One thing I will advise you is to report the lost ID to the police, and start on the process of getting a replacement. You will as well as for your NIN once you reach NIRA offices. Hope this helps.

      1. Hi Okello Simon Peter and thanks for the comment. One thing I can advise you is to follow the above procedures and apply for a replacement Uganda NIRA national Identity Card. Otherwise, you wont be able to get anything sent to your email.

    1. Dear mutaziza mark and thanks for the comment. When generating the Uganda national NIRA ID payment PRN, the account is updated automatically and paid to the right receiver. By you asking the account, it means you haven’t even tried the process. Try and you will see it automated.

  46. Thanks I am chebet ali my big issue is contacts of NIRA are not given so how do i know if ready or no inst ead of spending one hundred thousand but told come back later

    1. Chebet ali, I am sure you will be given the contact phone numbers once you ask them on your next visit to NIRA Offices. While the numbers can be given, one cant know which exact NIRA branch office is handling your issue. Better to ask them exactly where you submitted in.

  47. Good evening sir /madam. I lost my national id can you please help me replace it coz the ucc is going to disconnect my lines. Nalwoga Winnie, if you please send me the nin please

    1. Thanks Winnie for the comment. Even though it was possible to send you the NIN number, you didn’t provide enough details. Taking that aside, you can only get to know your NIN by visiting the NIRA offices. And please note that, its not all about UCC disconnecting your lines but rather, you need to have that national id as a good citizen/. So process the replacement when its not too late.

      1. Hello NIRA, I lost my National ID but is there a way I can find my NIN to verify my simcard as I process a new one?

        1. Ssekajja Joel Reagan, how about if you visited the NIRA offices and inquired instantly? I am sure you will be told on what to do when it comes to finding what your NIN number is. But also, note that you will need to process a replacement since a national ID is very vital now that it is mandatory in Uganda.

  48. I handed in forms and payslips in a bid to replace my lost ID on 7th April,2017. I’m however finding difficulty in registering my simcards because though my ID is not yet out,i was given a 13 character NIN instead of 14 on the chit I’m to use when picking my new ID next month. kindly advise please!

    1. You had not made a photocopy out of your Uganda national ID before you lost it? If you had, simply use that on the copy but if you had not, then you should contact NIRA directly and see if you can get your NIN. If you have the Voters slip, check on it, chances are that your NIN is there.

  49. Hi, I put in a wrong signature during the National ID registration exercise and am now facing a lot of difficulties in performing different transactions.
    Please sir, what can I do to change my signature.

  50. Good evening NIRA UGANDA.
    Am here by submitting in a problem for my Lost National Identity Card. I lost my National Identity Card since 27th December 2015 whereby it was stolen with my Bag containing other items, it happened when i was travelling by a Bus from KARUMA to GULU where i stay.
    I reported to the Police the following day after the incident, I checked all the Radio Stations in Gulu but i never find my ID Card.

    Just recently i went to The NIRA OFFICE in GULU on the 27th January 2017 for the process of replacing that lost National ID. They sent me to the ORIENT BANK to pay for the Charges for Replacement.
    Then i went and acquired the Letter from the Gulu Police Post again. I attached it plus Bank Payment Sheet and the form i used for registering of the National ID Card.
    Just this month of March i went to the NIRA GULU OFFICE to check if there was any progress made upon the Replacement of my National ID CARD but they told that, they are calling people on Phones to go and take their photos from KAMPALA .
    Now am confused on what to do because i have not yet received any Phone Call concerning that issue!
    Please help me if possible, am ready to come where you will direct me to.
    My Phone Number is (0789163143).

    I would be very glad i my problems are put under your consideration.

    Yours Sincerely.

    Odoch Emmy.

    1. Cant they give us contacts so that we dont transport to check only to be told not ready

      1. I am sure you were given a Tracking number for your application. Why not go to Kololo or where you applied for the Replacement Uganda national ID and find out. That will help you for real. Thank you for commenting Chebet ali.

    2. Thanks for the comment Chebet ali. First, were you given a tracking or reference number? And where were you told to collect the national ID from? If it is NIRA head office in Kololo, I would advise you to go there. And if you were told any other office, then of course you should at that. Hope this helps.

    1. Thanks Nicholas kintu for the comment and question. To be honest, the time it takes varies depending on certain factors which may include but not limited to where you submitted your Replacement national ID from eg Kololo or other offices, and how long you were told to officially wait. That information is available the moment you hand in your application.

  51. Thanks for this service ,i am madia annet i did register since 2015 when i was at my school but failed to get mine because i lost the pre registration letter so am really stuck everyone is telling me i wont get it .so kindly please advice me is it true that i wont get it or atleast i have a chance of getting it

    1. While your comment isn’t detailed, one thing I can assure you is that you can get a national ID if it is what you are looking for. Try and go search from your registration place, and or go to NIRA offices in Kololo and make a formal inquiry.

  52. I registered for the lost I’d but it’s now a month no calling me should I go to the office and ask for it

    1. The better way would be you to go and find out directly from the office where you submitted your Uganda lost national ID replacement.

    1. First time national ID registration is free of charge. Go to where they are registering eg at the KCCA division and register. You will be told when to get your ID. But if you had it before and say lost it, then you are subject to paying…

  53. I registered but didn’t pick my id it’s now coming to two years. they people had already left by the time I went to pick my id. would you please advise me. I registered from Makerere kivulu. thanks.

    1. Go to the subcounty offices where you fall. They will tell you where to pick your ID but most likely, it will be there. Your village where you registered from falls under a parish, that parish too falls under a subcounty. Go there and seek help on where your Uganda national ID is.

  54. hi
    i left my national ID in another country,Kenya to be precise,in a hotel room as i was rushing to come to Uganda.I was mainly in a rush of applying for a job which has a deadline this Sunday.Unfortunately at the job offices i was requested to provide my National Identification Number (NIN) yet im sure my card is in Kenya,Turkana State.
    So im inquiring is there a way i can obtain my NIN from Uganda because i want to beat the deadline? If so, what is the procedure of obtaining the NIN?
    In addition I have the document i used when i was applying for the Nationl ID.

    1. The better way is to call the hotel where your left your ID and see if they have it. Or, simply go to NIRA offices in Kololo and see if you can get the ID.

  55. My mums year of birth is not correct.they wrote another year for her.what can we do.she was complaining

    1. Instead of she complaining, and which wont help in anyway, your mother should apply for national ID details / info correction. She should download the form from the NIRA portal, fill it in, generate a payment registration number, make payment to the bank and submit details to NIRA head office with supporting documents confirming that what they filled in was an error. Hope this helps you Akullo Robinah

  56. I and my wife also need a replacement. Mine got lost when thieves broke in my house and carried our things

    1. Follow the replacement procedures above and submit your forms. You will be told on what to do and how. Dont just stay worried about your national ID Mutebi.

  57. Thank you for sharing this article Adams. I will be glad to help you in answering some of the questions and concerns raised here whenever I am available. Cheers 🙂

  58. hello sir i regesterd from school but unluckly i lost the paper and i have failed to get my id .what am i supposed to do pliz

    1. Even without the enrollment form (paper), you will still get your card as long as it’s ready, and as long as you know your name and date of birth.

    1. You can make the replacement from Kololo (NIRA H/Q). However, there’s nothing like Express. The replacement will have to follow the normal procedures. Thanks.

  59. hello sir,
    I registered when i was still at high school in kampala but right now am in Gulu unfortunately i lost the id, where can i get started about the replacement, can i do it from Gulu also

  60. Hello sir
    My national id was stolen last year and i need to replace it soon,how can I go about it cause I have nothing with me.but i got a temporary village id am using but i badly want a national id to start working on my passport as well.i need your advise please.
    Resty Kiwumulo 29/10/1991(seguku)

  61. Why is the process delayed up to two month yet i need to go to Rwanda what can i do i waried of fraudstars

  62. am asking whether ts possible to help someone recover lost his National ID in case he is not capable ov doing it on his own..and plz hw much does one require to recover his card THAX

    1. Now that is the kind of information you should obtain from the location where you applied from. It is hard for me to know when your info was put in the database, whether it was verified or not and whether you paid or not. Please keep hold, am sure the officers responsible for your ID will issue it very soon…

  63. They had given me a period of one month but now it is coming to 2months and they had allocated me to pick it from KCCA central division but i have gone there three times and keep telling me not yet

  64. Sir i did all the procedures of replacing national ID from August up to now, have not received it should i also wait until next year. what could be the problem…

    1. Hello Benjamin, please visit the NIRA Office in your district for information on when your card is likely to be ready.

  65. I did everything to replacey lost id but upto now they have not yet issued it since am wondering why this long or should i expect it next year.

    1. Hello aber brenda oyet, I would advise you to go to where you applied for a duplicate from and inquire when you should expect your National ID. Thanks

  66. Hi there!
    I have reached to the final step of picking my ID from central division but they keep tossing me that have not been worked on yet I took a month and some few weeks wasting transport just checking whether it is there. I kindly begging you please work on the ID it is so emergent that is needed yet am also on pressure. please keep in consideration a specified period of when to pick them than just randomly checking whether it is done.

    1. Hello Benjamin, I would advise you to pick the contact details for the staff at the Division office the next time you visit them such that before you waste transport going there, you first contact them and confirm.

  67. Sir my National ID and adriving license was stolen but I have duplicate ones can I use those ones until the date of renewing thanks

  68. Sir, i have my id but the year of birth was wrongly written instead of 01.04. 1984 they wrote 01.04.1979 .What is your advice? Help me out Amuru District. Thanks

  69. what is the address and phone contacts of this kololo place. i need my id replaced and my brother needs to register for a new id. please help.

  70. thanks alot I too lost my identity card and I am worried that the same thief might use my identity card some and then I become the suspect when traced,some which measure is in place for a case like this thanks

    1. First you should report the loss of your ID to the nearest police station. Then go on the procedure to obtain a replacement. Hope this helps you out. Thanks for commenting

  71. I lost my I’D now need replacement and above all I have a phocopy of the I’D of both sides and stays in a village so what I need to understand from you is will I pay for the replacement. long will it take me after the application
    3.any telephone contact for detailed oral explanation

    1. 1. All Fees are payable in any bank of your choice. Simply inform the bank operator that you are paying for replacement of your National ID card.

      2. Time can vary from 2 weeks to a month.

      3. +256 312 119 600

      Hope this helps you.

  72. I didnt register for National ID. How do i register now so that i get the ID also. Thank you.

    1. Visit NIRA offices in your district with a recommendations from your L.C.I Chairperson, GISO and DISO and documentary proof to support your citizenship (birth certificate, baptism card, passport, parents’ national ID Cards, graduated tax records, academic records, employment record etc – some of these documents may be yours or for your paents).

  73. Information was helpful of how to get areplacement of natioanal id that has been lost. Where is the replacement office?

    1. I may advise you to go to NIRA offices for more information. Thank you for being a responsible ugandan.

      1. Iam requestin for my NIN Number so that i gey mySIM cards reregistered while i process the replacementv of my stolen national identity card.Thank you.

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