How To Replace A Lost Driving Permit (DP) In Uganda Through URA

URA Driving Permit You have just lost, misplaced or had your Uganda driver’s license stolen and wondering what to do in order to have it replaced right? This guide takes you through the different steps required, what to do, where to go and the rest.

Replacing a lost Driving Permit or Drivers License is the work of the Kyambogo Face Technologies, a government institution under the ministry of works and transport. And just like it is the case for Motor Vehicle and Motor Cycle Number plates, duplicate payment fees must be made to URA collection account before one finally goes to Face technologies to have his or her DP replaced.

It so happens that people happen to lose their DP’s either as a result of robbery, theft or any other reason and which prompts one to start looking for a way to get a duplicate as its required by law.

In so many cases, many people tend not to know where to get started and to start from more especially ever since everything with regard to NTR payments was migrated from the manual ways to the eTax which requires one to first access the internet in order to make payment processing forms and so forth.

If you are one of those or even not but for as long as you might see a need to process a replacement driver’s license and permit, all you need is to continue reading this guide since it will help you to learn and know how you can self go about the entire procedure. Below are the procedures to getting started.

Here is a quick guide on how to replace your lost driving permit in Uganda easily.

Report to the police.

Begin by reporting the permit loss of your driving permit at the nearest police station. Your ref will be entered. This will help you during that time when you need the police to whom it might concern.

Advertise in the newspapers

Visit any local newspaper office and place an advert of the lost driving permit. You will be charged depending on the paper you chose to advertise with. Wait for the advert to be out and remove the entire page containing your advert.

Secure Police to whom it may concern

Now take the newspaper page containing the advert of your lost permit to the police station where you reported the loss and request for a police to whom it may concern. That police letter must be signed and stamped and it should have your names and permit number.

Pay duplicate fees

1. Visit URA web portal and to eServices.
2. Click payment registration and tick NTR box.
3. Select Duplicate D/P and fill all other required information.
4. Select the bank of choice, enter letters and submit form.
5. Verify the input details and print the payment slip.
6. Go to the selected bank and make a payment and get a receipt.

Download UCDP Medical form

Freebie:- It's free and designed for you! Claim yours here now

A dully filled and stamped UCDP medical form by the doctor is mandatory more especially for new driving permits. Please follow this guide on how and where to download the UCDP medical form.

Attach and go to Kyambogo Face Technologies

Attach all the above documents and proceed to Kyambogo Face technologies so you can submit. You will be issued with a temporary driving permit upon payment of the required fees and you will be told when to go back and collect you UCDP permit. Read how to convert / exchange foreign drivers license into Uganda driving permit.

If you are time limited and want an expert processing instant processing service, call 0752009001 and simply wait for to be done.

KWS Adams

My name is KWS Adams. Blogging is my Passion. I love writing and sharing about everything. Connect me on Twitter, Facebook, Google+ and Whatsapp.

36 Responses

  1. Abdu Ssekalala says:

    Please provide an email address where I can contact you for help

  2. Zlatan says:

    What happens if i lose the original but i didnt record my permit number and also have no other copy.

  3. Brian sentongo says:

    Ilost my Dp and am out of the country and ineed it before it expires

  4. Mukasa vicent says:

    I lost my driving permit on 26/3/2017, how can I replace it?

    • KWS Adams says:

      Hello Mukasa vicent and thanks for the comment. Yes, truth is you can get your URA driving permit which you lost for as long as yo follow the right procedures as outlined in the article above, and also for as long as you qualify ie if your driving permit was still in the required timeframe.

  5. winnie says:

    Hi, what is yo current charge for a valid lost DP?

  6. Cheloti says:

    I lost my new permit but I don’t know it’s number. How can you help me replace it.


    Lost my driving permit and it Is even expired what are the charges? my what’s app is 0782188249 thanks


    Hello URA I need to renew my driving permit but it got lost, what are the charges all together after aquiring a news print?

  9. Ronald Tusiime says:

    How much are current fares for renewing a permit. My Permit expired. need the rates

  10. Kenn says:

    I need to replace my Permit before 1st July, 2016. How fast can this be possible.

    • KWS Adams says:

      Please check your email message. I have left for you some details on how your case can be handled since its unique. Call 0752009001 for some guide.

  11. Juliet says:

    Good Afternoon. I lost my driving permit and its expired however I dont remember the number and nor do i have a copy of it. Please send me the details on the process.

    • KWS Adams says:

      Who do you want to send you your URA driving permit details? Oh yes, you can be able to find out your permit number but only when you are available.

  12. nakaweesi juliet says:

    Hi i lost my permit and it was expiring next march , how do i go about it do i replace or wait for renewal am using duplicate currently.please help

    • KWS Adams says:

      Thanks Juliet for the comment. The fact is that you will be able to replace your lost Driving permit and as well renew it at the same time. Kindly call 0752009001 and get a live direction on how you can go about it.

  13. Elie says:

    I lost my B class permit while i was in Rwanda and I have no copy of it,help me to know what procedure to get a new permit

  14. vince says:

    hello,i lost my permit way back in 2012…and it was expiring in September much would it cost me to replace and renew at the same time.WORST CASE I FORGOT THE PERMIT NUMBER.

  15. Philip Oballim says:

    Pliz i lost my original permit and it was soon expiring, besides i needed to extend to another class. i need to know the cost of doing all the 3 things at ago ( Replacing, Renewing, Extending). I have classes B, CM, DL currently. Thanks

  16. magoola alex says:

    hey am called magoola alex
    i lost my permit but i do not recall my permite number how can you help me

    • KWS Adams says:

      You will need to visit Kyambogo Face technologies and make an inquiry.. But you might need a police reference in order to be trusted I guess. But nevertheless, go to Face and find out. You will be helped and guided.

  17. nakalema chanel ann says:

    Chanel nas,
    Hello,I wish to replace my lost driving permit but I don’t know how.for now,I have the photocopy of temporary driving permit and certificate of prestige autos which shows that I completed the driving test.please help.thank u

  18. tush says:

    hello,I wish to replace my lost permit but I do not recall the ID it similar to the previous number 0n the expired permit.Thank you

    • KWS Adams says:

      I responded to your email address about how to replace your driving permit when not knowing your permit number. Check your email and get back to me just in case.

  19. mirembe says:

    i really need your help. may i know how much u will charge me to help me with the whole procedure of replacing and renewing my permit. i need to do it as soon as possible

    • KWS Adams says:

      Hello Mirember, thanks for the inquiry. Could you please check your email address. I have emailed you some details with regard to renewing your permit and replacing it, and hope to hear from you very soon.

  20. simon says:

    I lost my permit but it was soon expiring,can I renew and get an extension,another class at the same time. Thanks

    • KWS Adams says:

      Simon, please refer to your email address for a detailed clarification and how we can help you get a duplicate, a renew and a class extension of your drivers license.


    I lost my driving permit “A” class, its 2months much/what is needed to replace it? thankyou

  22. derzzzWes says:

    I loved your blog article. Will read on… oqza

  23. Kurubu says:

    Which bank do i pay to for a duplicate permit?

  24. Dembe says:

    How long does the process take?

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