[Solved] Card Problem Error – Check Card Startimes

Startimes Error Fixed This article answers this common Startimes error of “card problem, check card”. When people used to email me about this error (yeah because they know how good I am when it comes to researching errors and finding quick fixes for them), I never thought that this kind of error exists. I only knew of the no paired, no signal, not subscribed and others which you all may be knowing. But, it just happened to me when out of blue, my TV paired with Startimes digital decoder stopped and this error popped up.

This made me wonder why it happened with the first question to come up in my head being whether my card had been destroyed. But guess what, all of what I thought about this star-times card problem, check card were wrong. The issue was very simple to deal with well as I can’t even guess what the cause was.

I am sure you are wondering how you can go about fixing and solving this ” startimes card problem, check card” error just like I did right? 🙂 oh don’t hurry, that solution you are looking out for is right here. All you need is to relax, read well, follow what I did and you will have your decoder up and running again within a few seconds. You wont miss that Kungfu movie nor that sport or Nigerian movie.

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How to fix Startimes error of card problem, check card

1. Begin by turning off your decoder using the provided remote control and unplug it from power.
2. Gently, locate where the decoder card is and slowly remove it from where its plugged.
3. Using a soft cloth, cleanse the card and make sure that it has no more dust.
4. Gently, plugin the card into the digital box or set and make sure you are doing it the right way.
5. Plug your decoder back into power and turn it on.

That’s all, your startimes will be fixed and the “card problem, check card” error will be history. Please note that this solution will work for you regardless of where you are located for example in Kampala Uganda, Kenya, Nigeria and etc. Just in case the problem persist, you can call or visit your nearest service center and booo, it will be solved.

Written by KWS Adams

My name is KWS Adams (Call me Kateregga). I am an IT addict who loves playing around with computers and internet. Computers help me try out different things while turning them into reality while the internet powers me stay live online. Besides computers, I am a project planning and management professional with an Award obtained from MUK, one of the oldest and best Universities in Africa.

With a passion to Blog, this has helped me create informative content on a range of categories on this site and many others including Hubpages, Medium, Yahooanswers, etc. You can connect with me on Twitter, Facebook and Whatsapp so we can talk more!


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  1. I have a problem with my tv I subscribe 1450 it is only ten channel i’m watching the rest of them said I have no access to the rest channel my card number is 021030299016 pls help me) these are the ones that are no showing silval birth air Santata Africa Glxy waxbia tv and the rest of them dat are not shwing

  2. Thank you, Your article helped me to clear this error. I did exactly what you have said in this article. Prior that, I did many options of which non worked until i found your article. My problem was caused by removing the smartcard from the decoder while the decoder is working.

  3. Does it mean that when am removing a smartcard i automatically loose all channels.My decorder is not showing anything since i removed my smartcard

  4. am trying to pay for my startimes decoder through mpesa and the transaction is failing “Transaction failed, mpesa cannot complete payment of ksh93.00 to startimes limited. organization receiving the payment is unavailable, try again later”

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